1. Interpretation
– “Goods” – Items you order from our website.
– “Order” – A purchase request made through our website.
– “Payment Method” – Your chosen payment option (e.g. debit/credit card).
– “Working Days” – Monday to Friday, excluding public holidays.
2. Basis of Sale
– Orders are only valid when accepted by us.
– We may refuse any Order at our discretion.
– Advice provided by us is followed at your own risk.
3. Orders
– Orders are subject to availability and correct pricing.
– You are responsible for accurate Order details.
4. Price and Payment
– Prices are shown on the website at the time of ordering.
– All prices include VAT (where applicable).
– Delivery charges are shown during checkout.
– Payment is taken when the Order is placed. It does not confirm acceptance.
5. Delivery
– Goods are delivered to the address you provide.
– We aim to deliver within estimated times but delays can occur.
– Risk transfers to you upon delivery.
6. Ownership
– Ownership passes once full payment is received.
– Goods are for personal use only, not for resale.
7. Your Right to Cancel
– You have 14 days to cancel from the day you receive your Goods.
– You must notify us by email or post of your intention to cancel.
– You must return Goods within 14 days of notice. Return costs are your responsibility.
– Refunds will be made within 14 days of receiving the returned Goods or proof of return.
8. Faulty or Damaged Goods
– If your Goods are faulty or incorrect, please notify us within 7 days.
– We will offer a repair, replacement, or refund as appropriate.
9. Liability
– We are not responsible for indirect losses or loss of business/profit.
– Our total liability is limited to the value of the Goods supplied.
– This does not affect liability for death or injury caused by our negligence.
10. Privacy and Cookies TM Tarpaulins
– Terms and Conditions Please refer to our Privacy Policy for details on how we handle your data.
11. Communication
– All communication will be electronic unless otherwise agreed.
– Emails are considered received when they enter your inbox.
12. General
– These Terms are governed by the laws of England and Wales.
– Disputes will be resolved in the English courts.
– If any clause is found invalid, the rest will remain in force.
If you have any questions, please contact us at enquiries@tm-tarpaulins.com or call 01463 220862.